A Few Things To Note To Make Your Vacation More Fun...
Hot Tub is included with the nightly rate
Pool heat is not included in the nightly rates. There is an additional fee of $40 per night to heat the pool and spa. Or $400 per month based on the length of your stay. If you decide to pay for pool/spa heat it must be for the entire stay.
We Provide an XL Smokeless Indoor Electric Grill. Visit You tube for some great recipes you can make with this grill. Air Fryer is also provided.
We have a complimentary charcoal grill
Guest can rent a Propane gas grill if they prefer
There will be a $500 charge if the smell of smoke or evidence of smoke is in the villa upon check out including E-cigaretts. Absouletly no smoking allowed in this pool villa. Smoking can be done anywhere outside as long as all exterior doors are closed.
Additionally cleaning fees apply if the villa is left excessively dirty or with excessive garbage.
We provide a starter kit of toiletries to help you get your vacation to a great start. Our starter kit inlcudes garbage bag, shampoo, conditioner, body wash, lotion, soap, coffee, etc.
Propane gas barbecue grill available for rent for your convenience. We provide a complimentay charcoal bardecue grill
During your stay
We ask that you clean the barbecue grill after each use. An additional cleaning fee will be charged if the grill is returned to us uncleaned. Charcoals should NOT be used on the gas propane grill. Please follow all guidelines in using a propane gas grill. Homeowner does not take any responsibility if the propane gas grill is used incorrectly. Each guest will use the grill at their own risk. We recommend that you do not use the propane gas grill if you have no experience in using one.
Our pool is outdoors , one is located in the back of the home. It is cleaned weekly and we make every attempt to keep it free of debris and leaves, but at times leaves and debris may end up at the surface especially on a windy day. We have provided a portable skimmer for you to remove any of these items should you encounter any.
To conserve energy, when our exterior doors and door leading to the garage or game room is open for more than 5 minutes the Ac will be shut off. If you like the fresh outdoor air that is great because if you open the exterior doors the AC will be off in 5 miuntes. However, if you prefer the home to be cool from the Ac it is important to keep all exterior doors and the door leading to the garage or game room closed at all times.
There is a locked cabinet in the garage to store owner's items. Guests as no access to this cabinet. However, there are lots of closet space for our guests.
We provide complimentary WIFI, however there may be times when our WIFI goes out due to no fault of ours especially during bad weather or if the Provider is unable to provide services because of their equipment. This rarely happens.
“We have installed exterior security cameras for the safety of both guest and property. These cameras are actively recording. There is one in the front of the home and one in the back. One is located in the front of the property to monitor exterior activity in the front of the home and one located in the back exterior to monitor any activity in the exterior back of the property None of our cameras are facing in the interior of the home in any way. Any tampering with cameras, including, but not limited to covering and otherwise disabling of these cameras are grounds for early termination of reservation with no refunds whatsoever.”
Pets Restrictions
We allow pets up to 30 pounds either dog or cat, subject to the home owners approval. We will need vacine status and you will need to read and accept our pet policies.. Pets are not allowed in the beds or on couches or chairs unless you bring your own blankets and sheets to spread over these items before the pet goes on them. There is pet deposit of $200 plus $30 per day per pet. Limit 2 pets per household. Pets should not be left alone in the home unless in a crate. Fees may apply if there is excessive shedding or anything chewed or destroyed by your pet.
It is our pleasure to accept your group and your service dog. Please let us know the following before checking in if you are travelling with a Service Dog legally allowed by the ADA .
1. Is the dog a service amimal required because of a disability?
2. What work or task had the dog being trained to perform and will the dog be left in the home by itself at anytime during your stay?
We do not charge extra for a service dog, nor do we increase the security deposit. Guest remains liable for all and any damages caused by people or dog .
Under the ADA , service animals must be harnessed, leashed or tethered, unless these devices interfere with the service animal's work or individual's disability prevents using these devices. In that case, the individual must maintain control of the animal through voice, signal or other effective controls. The animal must be under control of the handler at all times therefore never left alone in the home.
If we discover that a guest has misrepresented a pet as a service animal. we reserve the right to seek financial restitution, report fraudulent claims to the government authorities and evict the guest (s) without fruther notice. In the latter case there will be no right to a refund or unused rent.
In 2022, both Airbnb and Airlines no longer treat Emotional Support Animals as Service Animals. If you have a ESA, please fliter search for pet friendly properties only. Our home will not be a fit for ESA,
We will need a copy of the drivers license of the person making the reservation before check in to satisfy our HOA requirements and a list of all guest over the age of 18 years old. We also need a list of all guests that will be driving to add to the Entrance gate. We need the names exactly as it appears on your drivders license.
We provide complimentary wifi ..there are times when the wifi can be down due to the an interuprtion by the service provider or due to weather among other things that is totally out of our control.
Chance (review from Airbnb)
Was slightly disappointed that the table games in the game room were all messed up but besides that the place was awesome.
Stayed November 2021Response:
Hi Chance, we were not aware of this issue. Thank you so much for bringing it to our attention.
Rebecca (review from Airbnb)
Great Airbnb. Sandy was an excellent host.
Stayed December 2021Michele (review from Airbnb)
Great host, communicates very well and very quickly. Highly recommended!
Stayed April 2022Kellee (review from Airbnb)
Sandy’s fantastic! The property is fantastic! Great pool! Very clean!
Stayed April 2022Mallorie (review from Airbnb)
My spouse and two kids stayed at Sandy's Flounder Villa and it was amazing! Everything looked just as pictured....even better! So much space, the pool was amazing. Clermont is also a great place to vacation so much to do and you're in the heart of everything. Sandy was very attentive and responded very quickly. 100/10 would definitely recommend!
Stayed April 2022Superb
5/5Khadijah (review from Booking)
There are no comments available for this review
Stayed June 2022Exceptional
5/5Melanie (review from Booking)
Great location. Amenities were outstanding!! Gated area where it is guarded!
Stayed June 2022Great stay. Lots of space.
5/5Andre (review from Booking)
It was very cozy
Stayed October 2022Would be nice for the pool to be automatically heated without an extra $100 fee. TVs in bedrooms are a little small.
Response:
Thank you so much for your review, we appreciate it. Our listing do state that the pool/spa heat is $40 per night. We are so sorry if you did not see that. Our TV sizes are 32 inches in the kids rooms, 40 inch in master and 55 inch in the living room and they are all smart. I am so sorry that they were to small for your style. We appreciate you staying with us.
Pleasant
3/5Angela (review from Booking)
There are no comments available for this review
Stayed October 2022Very good
4/5Dayshia (review from Booking)
everything was great! I recommend to anyone.
Stayed December 2022pre check in was the only complications and we had a hard time flushing the toilet.
lo mejor que he rentado en horlqndi
5/5Romelia (review from Booking)
todo es perfecto en esa casa limpia amplia quede fascinada
Stayed December 2022ninguna cosa para decir que no me gusto